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The Psychiatric Emergency Zone (PEZ) is an innovative project that aims to transform a section of the emergency department into an environment dedicated to managing mental health crises.
Thanks to a strategic redesign of the hospital space, this new distinct Zone will establish a new model of care and services specific to clients in psychological distress.
New area of 1,315 sq. ft. allowing for reduced wait times
The creation of a safe environment in the emergency department will benefit mental health and addiction patients
Improve the service quality to patients
Reduction in the number of return emergency visits
Donate to help us meet the urgent needs of patients.
Hôpital Montfort is located in the Rideau-Vanier neighborhood, an underprivileged area where many residents live in financial and social insecurity with significant mental health challenges.
With over 50,000 annual visits to the emergency department, of which 8% are related to mental health, Montfort positions itself as a key player in addressing mental health needs in the region and beyond.
The arrival of the PEZ will bring about a collective transformation of the hospital environment aimed at better meeting the specific needs of patients in mental crisis.
"A psychiatric emergency, to me, represents better interdisciplinary collaboration, more tailored care, and higher patient satisfaction—all within a healthy and safe environment."
"A hospital that has a psychiatric emergency department adheres to best practices and allows for a reduction in mental health admissions.
A psychiatric emergency, to me, represents better interdisciplinary collaboration, more tailored care, and higher patient satisfaction—all within a healthy and safe environment. Also, this PEZ decreases the workload of emergency department staff, which positively impacts wait times."
"At Montfort, we innovate for the safety of all."
In the region, Montfort experiences a 46% higher rate than all other hospitals for mental health diagnoses, which is 44% higher than the provincial average.
The impact of this unique situation is significant for the Hospital staff who received over 50,000 people in the emergency department in 2022, of whom 4,217 had a mental health condition.
Of this number, only 1,406 people were admitted for evaluation, and over 30 days, one in four patients returned to the emergency department for re-evaluation.
Hospital | Total number of emergency visits in 2022 | % of People Admitted for a Mental Health Diagnosis |
|---|---|---|
Hôpital Montfort | 50 769 | 8% |
Civic Hospital | 82 879 | 5,62 % |
General Hospital | 83 770 | 4,69 % |
Queensway Carleton Hospital | 81 067 | 3,87 % |
CHEO | 75 794 | 2,87 % |
Total Ottawa Region | 374 279 | 4,60 % |
Total Champlain Region | 651 201 | 3,69 % |
Total Province of Ontario | 6 213 494 | 4,40 % |
Hospital | Total number of emergency visits in 2022 | % of People Admitted for a Mental Health Diagnosis |
|---|---|---|
Hôpital Montfort | 50 769 | 8% |
Total Ottawa Region | 374 279 | 4,60 % |
Total Champlain Region | 651 201 | 3,69 % |
Total Province of Ontario | 6 213 494 | 4,40 % |
Substance-related disorders
Stress-related neurological disorders
Schizophrenia and delusional disorders
The growing needs for care and services in mental health make the emergency zone for mental health a priority need.
The PEZ aims to provide a calm environment to reduce delays and workplace violence and improve service quality. Each contribution brings us closer to our goal: a mental health service where every patient feels understood and safe.
Montfort Foundation
745-A, Montréal Rd, Suite 200
Ottawa (Ontario) K1K 0T2
foundation@montfort.on.ca
(613) 748-4920
Mailing Address :
713, Montréal Rd
Ottawa (Ontario) K1K 0T2
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Organization’s registration number: 11892 1642 RR0001