The Mental Health Emergency Zone (MHEZ) represents an innovative initiative to transform a section of the emergency department into an environment dedicated to the management of mental health crises.
Thanks to a strategic reorganization of the hospital space, this distinct zone makes it possible to establish a new model of care and services specifically for patients in psychological distress.
New area of 1,315 sq. ft. allowing for reduced wait times
The creation of a safe environment in the emergency department will benefit mental health and addiction patients
Improve the service quality to patients
Reduction in the number of return emergency visits
Thanks to your generous donations, this new zone has been operational since November 2024, offering adapted and safe care, 24/7.
Your contribution was essential in making this project a reality, bringing hope and support to many patients.
Thank you for your solidarity and commitment!
Hôpital Montfort is located in the Rideau-Vanier neighborhood, an underprivileged area where many residents live in financial and social insecurity with significant mental health challenges.
With over 50,000 annual visits to the emergency department, of which 8% are related to mental health, Montfort positions itself as a key player in addressing mental health needs in the region and beyond.
The arrival of the MHEZ represents a collective transformation of the hospital environment, aimed at better meeting the specific needs of patients in mental crisis.
"A psychiatric emergency, to me, represents better interdisciplinary collaboration, more tailored care, and higher patient satisfaction—all within a healthy and safe environment."
"A hospital that has a psychiatric emergency department adheres to best practices and allows for a reduction in mental health admissions.
A mental health emergency, to me, represents better interdisciplinary collaboration, more tailored care, and higher patient satisfaction—all within a healthy and safe environment. Also, this MHEZ decreases the workload of emergency department staff, which positively impacts wait times."
"At Montfort, we innovate for the safety of all."
Substance-related disorders
Stress-related neurological disorders
Schizophrenia and delusional disorders
The growing need for mental health care and services has made the Mental Health Emergency Zone a priority.
The MHEZ provides a calm environment, reduces delays and violence in the workplace, and improves the quality of service. Each contribution has led us towards this goal: a mental health service where every patient feels understood and safe.
Montfort Foundation
745-A, Montréal Rd, Suite 200
Ottawa (Ontario) K1K 0T2
foundation@montfort.on.ca
(613) 748-4920
Mailing Address :
713, Montréal Rd
Ottawa (Ontario) K1K 0T2
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Organization’s registration number: 11892 1642 RR0001